Nudge Education has an exciting opportunity for a Case Manager to join our team based in Newcastle.

The role:
The Case Manager coordinates all day-to-day aspects of student interventions such as attendance, timetabling, safeguarding and data management.
It is an important, fast-paced role in the organisation as it involves being the first point of contact for practitioners, stakeholders and parents/carers. A Case Manager communicates updates and information internally and externally while keeping systems and data current.

Key duties and responsibilities of our Case Manager:

• Providing updates regarding interventions at regular points via meetings, reports and online systems (both internal and external)

• Escalation of safeguarding concerns to key contacts and the Regional Designated Safeguarding Lead

• Ensuring student data is accurate and updated timely

• Timetabling student sessions with accuracy and adding amendments in line with expected timeframes

• Acting as the first point of contact for practitioners, parents/carers and commissioners and passing on relevant information to stakeholders via phone and email

• Checking the quality and compliance of interventions through planning and risk assessment checks every week

• Promoting and supporting the ethos of Nudge Education to ensure our students and commissioners receive the highest levels of service

Qualifications and experience we’re looking for in our Case Manager:

• Safeguarding, Prevent Duty and Child Protection Training within last 12 months

• Experience working within an education, healthcare or therapeutic environment

• Experience working in care coordinator role is a very transferrable skill set

• Those with SENCO training would also be invited to apply

• Knowledge of Google suite

• Knowledge of the Special Educational Needs & Disabilities (SEND) Sector

• Minimum of Level 2/GCSE Grade C/Grade 4 in English and Mathematics

Skills and abilities we’re looking for in our Case Manager:

• A highly organised and efficient approach to work

• Accountable and able to manage a varied, fast-paced and demanding workload

• The ability to communicate clearly with a wide range of stakeholders

• A keen eye for detail and accuracy

• Excellent communication skills (interpersonal, verbal and written)

• A genuine passion for working with disengaged students

• Clear enhanced Data Barring Scheme check

Key details of the role:

• Salary: £22,000- £26,250

• Location: Newcastle Head Office 

• Hours of work: 37.5 hours per week, Monday-Friday 8.30-4.30pm (Hybrid working, 3 days office based per week)

• Contract duration: Permanent (subject to passing 3 month probation period)

We comply with strict safeguarding policies and undertake thorough background checks in accordance with Safer Recruitment Practice.

If you feel that you have the skills and experience required to become our Case Manager, please click ‘apply’ today. We would love to hear from you!